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This Privacy Policy describes Eazibuyz, ("Eazibuyz", "we", "us" or "our") handles personal information relating to persons located in the European Union (EU), the European Economic Area (EEA) that we collect through our digital properties that link to this Privacy Policy, including our website (www.eazibuyz.com), Eazibuyz's mobile application (collectively, the "Service"), and other activities as described in this Privacy Policy. At Eazibuyz, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Service. In this Privacy Policy, we also explain the rights individuals who are affected by our data handling may have with regard to their Personal Data.
For the purpose of this Privacy Policy, “Personal Data” has the meaning given in the General Data Protection Regulation (“GDPR”), i.e. meaning any information that relates to an identified or identifiable natural person (the "Data Subject").
Data Controller: If you are located in the EU, EEA, Eazibuyz, is the service provider and data controller responsible for your personal information.
Contact details for Eazibuyz are set out in Contact Us.
In the course of providing and improving our products and services, we collect your personal information for the purposes described in this Privacy Policy. The following are the types of personal information that we collect:
When you create an account, place an order at checkout, contact us directly, or otherwise use the Service, you may provide some or all of the following information:
We may collect personal information from other third-party sources, such as:
We use cookies and similar technologies to measure and analyse how you use the Service, including the pages you view and how you interact with the content. Cookies and similar technologies are also used to enhance your experience with the Service, improve the Service, display advertisements to you, and measure the effectiveness of advertising and other content. We and our partners also use cookies to promote the Service on other websites. To understand how cookies are used on other websites, please review their policies. Web beacons are very small images or pieces of data embedded in an image, also known as "pixel tags" or "clear GIFs", that recognize cookies, the time and date the page was viewed, a description of the page on which the pixel tag was placed, and similar information from your computer or device. Some of these tools may enable us or third parties to collect information about how you act with our and other websites over time.
We use the personal information that we collect for various purposes, including to develop, improve, support, and provide the Service, allowing you to use its features while fulfilling and enforcing our Terms of Use. We may use your personal information for the following purposes:
We use your personal information to create and maintain your user profile on the Service, enable the Service's account security features (e.g. sending security codes via email or SMS).
We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you regarding orders, products and services, and promotional offers.
We use your personal information to recommend features, products, and services that may be of interest to you. Personal information will also be used to determine your preferences and personalise your experience with the Service.
We use your personal information to communicate with you (e.g. announcements, updates, security alerts, support, and administrative messages) and provide customer support for your requests, questions, and feedback.
We use your personal information to prevent, detect, investigate, and respond to fraud, unauthorised access to or use of the Service, violations of the Terms of Use, or other misconduct.
At Eazibuyz, we care deeply about privacy. In certain circumstances described in this Privacy Policy, we share your Personal Data with the following parties for the purposes outlined below.
We share your Personal Data with third parties who provide services on our behalf or help us operate the Service. The services these third parties provide include hosting, information technology, customer support, content delivery, email delivery, order fulfilment and delivery, marketing, and website analytics. We generally require these service providers to use Personal Data only as necessary to perform the services or comply with applicable legal obligations.
We share your Personal Data with our payment processors as necessary to complete payments, process disputes, and/or process refunds.
We share your Personal Data with third parties where you have instructed us or provided your consent to do so and where we have a legal basis for doing so. We share the Personal Data required for the services you request with third parties designated by you. For example, where you choose to share a link to a Temu product listing via a third-party social media service. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.
We share your Personal Data with specialist third parties with whom we collaborate in order to offer or promote the Service. For example, depending on your communication preferences, we may share your Personal Data with third-party service providers with whom we have partnered in order to send you marketing SMS and email messages.
We share with our merchandise partners the product reviews you leave, the reasons you provide to request a return or refund, and customisation information you provide for customised/personalised items. When necessary to fulfil your order, we share with a merchandise partner your name, shipping address, contact information, communications with our customer support functions, and your order information. For example, to address a query or complaint or when a merchandise partner will connect directly with logistics service providers. A merchandise partner will not receive your payment information or device data.
You have the following rights and choices:
You have the right to obtain from us confirmation as to whether or not Personal Data concerning you is being processed, and, where that is the case, access to the Personal Data and certain information about the processing. Send an email to admin@eazibuyz.com to submit a data request.
You have the right to request that we delete Personal Data we maintain about you without undue delay if and to the extent that the Personal Data is no longer necessary in relation to the purposes for which it was processed, you have withdrawn your consent on which the processing is based, and where there is no other legal basis for the processing. In addition, we will erase your Personal Data if you object to the processing and there are no overriding legitimate grounds for the processing, the Personal Data have been unlawfully processed, or the Personal Data must be erased to comply with a legal obligation in the EU or Member State to which we are subject. You can permanently delete your Eazibuyz account at any time should you no longer want to use the Service. For further details, please send an email to admin@eazibuyz.com.
You have the right to request that we correct inaccurate Personal Data we maintain about you. You can edit your profile information at any time through your account settings.
The Service is not intended for use by anyone who is under the age of 18 or a minor (as defined by applicable law). If you are a parent or guardian of a child about whom you believe we have collected personal information, please contact us directly on support@eazibuyz.com. If we learn that we have collected personal information through the Service from a child or without the knowledge of a child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
The security of your Personal Data is important to us. We use technical and organisational measures to help protect your Personal Data from loss, theft, misuse, unauthorised access, disclosure, alteration, and/or destruction. We also follow the Payment Card Industry Data Security Standard (“PCI-DSS”) in handling your credit card information. However, security risk is inherent in all internet and information technologies.
We retain Personal Data for as long as necessary to fulfil the purposes described in this Privacy Policy, including to provide the Service, to comply with legal obligations, or to protect our or other’s interests. We decide how long we need information on a case-by-case basis. To determine the appropriate retention period for Personal Data, we consider factors such as the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data, and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the Personal Data we have collected about you for those purposes, we delete it, or anonymise it.
The length of time we will retain your Personal Data is generally determined by how long we require it to provide you with the Service and customer support.
For example:
We reserve the right to modify this Privacy Policy. We will notify you of any material changes to this Privacy Policy by publishing a notice on the Service or by other means. We recommend that you regularly review this Privacy Policy to stay informed of our privacy practices.
If you have any questions or comments about our Privacy Policy or the terms mentioned, you can:
Send an email to Eazibuyz's Data Protection Officer at admin@eazibuyz.com